Customer Contact Agent

Office & Commercial

Permanent

£9.60 - £9.60

D&A have an exciting opportunity to join one of our market leading clients as a customer contact agent within their Bedford contact centre. Hours are 08:00-17:00 Monday to Friday.

The role:

As a customer care specialist you are patient, empathetic and passionate about ensuring the customer is at the heart of everything you do.

The successful candidate will be the first point of contact by placing an order through to supporting delivery enquiries .

You will work closely with your team, continually working towards improvement in performance and processes.

Duties will include:

  • Managing a high volume of inbound calls & customer service enquiries
  • Generating sales through special offers & up-selling
  • Delivering exceptional customer service
  • Supporting the goal to achieve complete customer satisfaction

Ideal Candidate:

  • Experience in a customer service role
  • Excellent communication skills
  • Able to build excellent relationships with customers through open and interactive communication
  • Adaptable
  • Detail oriented

If you are interested in this role please apply or call Frankie on 01480 220249 for more details.

Job Information

Job Reference: CCABD001_1634054107
Salary: Up to £9.60 per hour
Salary From: £9.60
Salary To: £9.60
Job Industries: Office & Commercial
Job Locations: Bedford, Bedfordshire
Job Types: Permanent

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