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Key Account Manager

D&A recruitment are currently recruiting for an Account Manager to join an exciting growing business on a permanent basis. This is a great opportunity to join this successful company at a point of growth.

The Role

Our client is a successful and growing business based near Ely. They are a market leader within their sector, due to continued growth they are looking for an Account Manager to deal with some of their largest clients. This is a key role for the business where you will be responsible for the high level spend on these accounts and potential upsell opportunities.  

Responsibilities

  • Managing existing key customer accounts
  • Creating revenue opportunities by upselling products
  • Acting as the face and contact of the business
  • Ensuring that customers stay updated through the sales process
  • Working towards monthly targets and KPI’s
  • Ensuring that the customer service meets the SLA agreements around the order process
  • Updating of the CRM system with detailed information
  • Preparing customer quotations
  • Processing of sales orders
  • Dealing with customer returns
  • Dealing with customer complaints and arranging swaps on damaged products if required
  • Sending of various marketing and sales material to various customers

Skills and Experience Required:

  • Proven experience of looking after key existing customer accounts
  • Proven experience in hitting various KPI targets
  • Excellent telephone manner
  • Previous experience in using CRM systems
  • Ability to build rapport quickly

The Company

This is an exciting opportunity to join a dynamic, forward thinking company who actively encourage career development. This growing Cambridge business is a leader within their field.

Salary & Benefits

This is a fantastic opportunity for the right candidate. In return you shall be offered a basic salary of £25000 + Bonus

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Key Account Manager

Ely Permanent £25000 - £26000 per annum

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