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1st Line Support Analyst

Our client is a leading technology focused business based in the centre of Cambridge, who are looking for an IT Support Technician to join an existing forward-thinking team of IT professionals. You will be required to provide 1st line support to both internal employees and clients.

As an IT Support Technician, you will:

– Provide 1st Line support to employees and clients
– Communicate via the telephone and in person in a professional and knowledgeable    manner
– Engage with 2nd and 3rd line support staff for potential escalation

Desirable Experience

–       Office 365

–       Active Directory

–       Windows Server Operating Systems

–       Hardware set-up and configuration

This is an exciting opportunity to join a leading technology company based in the centre of Cambridge with state-of-the-art office space. Along with a strong benefits package, career progression is encouraged. This is a great role for someone looking to gain more experience in a first line support position with a view to progressing the career within the company.

What you shall be offered

–       Career Progression

–       24 Days Holiday

–       Great Benefits Package

–       Opportunities to self-develop

–       Competitive salary

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1st Line Support Analyst

Cambridge Contract £21000 - £25000 per annum

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