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Crested Goods Customer Service Administrator

D&A are recruiting an Administrator for fulltime permanent position with a well known global prestigious company based in St Ives. 

The ideal candidate will have some experience within the embroidery industry would be advantageous, as would an understanding of the AS400 system, although full training will be given to the successful candidate. The ideal candidate will be educated to a minimum Grade C in GCSE Maths and English or equivalent.

Reporting to the Crested Administration Team Leader, responsibilities will include, but not be limited to:

  • Processing and responding to all customer enquiries both written and verbal.
  • Operating telephone lines for all operational areas.
  • Checking all orders prior to entry and vetting prior to production.
  • Order placement and timely processing of samples/approvals, ensuring all orders are processed correctly and to lead time.
  • Maintaining optimum working relationship with third parties and internal departments.
  • Following and adhering to all organisational policies, including record retention and health and safety.
  • Support Team Leader as and when needed.

To succeed in this challenging role you will have a calm disposition and be comfortable working on your own initiative, as well as in a team.  With excellent organisational, customer service, IT and administrative skills, you will also have experience of working within strict lead times.

If you would like to be considered for this role please apply here or email your CV to [email protected] or alternatively gives Paris a call on 07508473375. 


Apply Now

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Crested Goods Customer Service Administrator

St Ives Permanent £20000 - £20000 per annum

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